7e7788 Privacy Policy

This Privacy Policy ("Policy") is issued by 7e7788 ("we", "us", "our") and governs the collection, use, storage, and disclosure of personal data relating to individuals ("you", "your") who access or use the 7e7788 online casino and sports betting platform (the "Platform"), available at https://7e7788.vip.

7e7788 is committed to protecting the personal data of all users, including registered players, prospective players, and visitors to the Platform. We handle personal data with care, transparency, and in accordance with applicable data protection principles. This Policy is intended to give you a clear, honest account of our data practices so that you can make informed decisions about your use of 7e7788.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference into our overall user agreement. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy.

7e7788 collects the following categories of personal data in connection with your registration, account use, and financial transactions on the Platform:

We do not intentionally collect sensitive personal data beyond the categories described above. We do not collect biometric data, political opinions, religious beliefs, or health data unless strictly required by law or volunteered by you in a support communication context.

7e7788 collects personal data through several distinct channels:

• Direct submission: Data you provide actively when registering an account, completing KYC verification, making a deposit or withdrawal, submitting a support request, or updating your account settings.
• Automated technologies: Data collected automatically as you interact with the Platform, including cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device identifiers, and browsing behaviour on 7e7788.
• Payment processors: Financial data shared with 7e7788 by payment service providers such as bKash, Nagad, Rocket, Upay, and partner Bangladeshi banks when you initiate a deposit or withdrawal transaction.
• Identity verification partners: Data returned by third-party KYC and identity verification services engaged by 7e7788 to validate the accuracy of the documents you submit.
• Fraud prevention services: Risk signals and data shared by anti-fraud and anti-money-laundering (AML) service providers to help us identify suspicious activity and protect the integrity of the Platform.

7e7788 uses the personal data it collects for the following specific purposes:

• Account creation and management: To register your account, verify your identity and age (18+), maintain your account settings, and provide you with access to all Platform features.
• Transaction processing: To process deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, and partner banks; to record transaction histories; and to resolve payment disputes.
• Legal and regulatory compliance: To fulfil our obligations under applicable anti-money-laundering (AML), counter-terrorist financing (CTF), and know-your-customer (KYC) requirements. We are legally obligated to verify the identity of all registered players and to retain certain records for defined periods.
• Responsible gaming: To monitor player behaviour for indicators of problem gambling, to enforce self-imposed deposit and loss limits, to administer cooling-off periods and self-exclusion requests, and to comply with responsible gaming obligations.
• Platform security and fraud prevention: To detect, investigate, and prevent fraudulent activity, account takeovers, multi-accounting, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.
• Customer support: To respond to your queries, complaints, and support requests promptly and effectively.
• Platform improvement: To analyse usage data and player feedback to improve the functionality, performance, and game offering of 7e7788.
• Marketing and promotions: To send you relevant promotional offers, bonus notifications, and Platform updates where you have provided consent or where we have a legitimate interest in contacting you. You may opt out of marketing communications at any time via your account settings or by contacting support.
• Legal proceedings: To establish, exercise, or defend legal claims where necessary.

7e7788 processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:

• Contractual necessity: Processing is required to perform the contract between you and 7e7788 — specifically, to operate your account, process transactions, and deliver the gaming services you have requested.
• Legal obligation: Processing is required to comply with applicable laws, including AML, KYC, and responsible gaming regulations.
• Legitimate interests: Processing is necessary for our legitimate business interests — such as fraud prevention, Platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your rights and interests.
• Consent: For certain processing activities — including non-essential cookies and direct marketing communications — we rely on your freely given, informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7e7788 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the following limited and controlled circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, and similar partners — solely to process financial transactions you initiate.
• Identity and KYC verification providers: Third-party services engaged to verify the identity documents and personal details you submit during account registration or verification.
• Fraud prevention and AML providers: Services that help 7e7788 detect, prevent, and report suspicious financial activity and fraudulent behaviour.
• Technology infrastructure providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under binding data processing agreements and are contractually prohibited from using your data for their own purposes.
• Game content providers: Studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive limited technical data (such as session tokens and player identifiers) necessary to deliver their games within the Platform. These providers operate under licence and do not receive your full identity or financial data.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other competent authorities when required to do so by applicable law, court order, or where we believe disclosure is necessary to protect the rights, property, or safety of 7e7788, its players, or the public.

As an online platform, 7e7788 may process or store certain personal data on servers or through service providers located outside of Bangladesh. Where personal data is transferred internationally, 7e7788 takes reasonable steps to ensure that an adequate level of data protection is maintained, including through:

• Entering into data processing agreements with recipient entities that include binding data protection obligations.
• Selecting service providers that maintain internationally recognised security certifications (such as ISO 27001) and adhere to established data protection frameworks.
• Applying technical and organisational security measures to protect data in transit and at rest, including 256-bit SSL encryption for all data transmission.

By using the 7e7788 Platform, you acknowledge that your personal data may be transferred to and processed in locations outside Bangladesh, subject to the safeguards described above.

7e7788 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our general retention approach is as follows:

• Account data: Retained for the duration of your active account relationship with 7e7788, plus a minimum of five years after account closure to satisfy legal and regulatory obligations.
• Financial transaction records: Retained for a minimum of seven years from the date of each transaction, in accordance with standard financial record-keeping requirements.
• KYC verification documents: Retained for a minimum of five years from the date of submission or from the date of account closure, whichever is later.
• Customer support communications: Retained for up to three years from the date of the last interaction, unless a longer retention period is required in connection with an unresolved dispute or legal matter.
• Technical and usage data: Retained in aggregated or anonymised form for analytical purposes; individual-level technical logs are typically retained for 12 months.
• Marketing consent records: Retained for as long as you remain subscribed to marketing communications, plus a reasonable period thereafter as evidence of your consent.

Once a retention period has expired, 7e7788 will securely delete or anonymise the relevant data. You may request early deletion of certain data categories subject to the conditions described in Section 10 (Your Rights).

7e7788 uses cookies and similar tracking technologies to operate, secure, and improve the Platform. The following categories of cookies are used:

You can manage your cookie preferences at any time through your browser settings. Note that disabling certain cookies may impact the availability or quality of some Platform features. 7e7788 does not use third-party advertising or profiling cookies to deliver targeted advertisements on behalf of external advertisers.

As a player on the 7e7788 Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details in Section 15:

• Right of Access: You have the right to request a copy of the personal data 7e7788 holds about you, along with information about how it is being used. We will respond to access requests within a reasonable timeframe.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update many account details directly from your account dashboard.
• Right to Erasure: In certain circumstances, you may request that 7e7788 delete the personal data we hold about you. This right is not absolute — we may be required to retain certain data for legal, regulatory, or compliance reasons as described in Section 8. We will inform you clearly if erasure is not possible and explain the reason.
• Right to Restriction: You may request that 7e7788 temporarily restrict the processing of your data while a dispute regarding its accuracy or the basis of processing is being resolved.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including direct marketing. Upon receipt of a valid objection to marketing, we will cease all marketing communications promptly.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

The 7e7788 Platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or store personal data belonging to individuals under the age of 18.

During account registration, all prospective players are required to confirm that they are 18 years of age or older. 7e7788 operates a mandatory KYC verification process and will request identity documents — including national identity cards and passports — to confirm the age of any player where there is reasonable doubt or where required by our standard verification procedures.

If you are a parent or guardian and believe that a minor has accessed or registered on the 7e7788 Platform, please contact our support team immediately via live chat or at [email protected]. We will take prompt action to investigate and resolve the matter.

7e7788 employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:

• 256-bit SSL/TLS encryption: All data transmitted between your device and the 7e7788 Platform is encrypted using industry-standard 256-bit SSL/TLS protocols, the same level of encryption used by international banks and financial institutions.
• Encrypted password storage: Account passwords are never stored in plain text. All passwords are hashed using a strong, industry-approved cryptographic algorithm before storage.
• Access controls: Access to personal data within 7e7788's internal systems is strictly limited to authorised personnel who require it to perform their job functions. Role-based access control (RBAC) is applied to all internal data systems.
• Regular security audits: 7e7788 conducts periodic security reviews and vulnerability assessments to identify and address potential weaknesses in Platform security.
• Intrusion detection systems: Automated monitoring systems are in place to detect and alert on suspicious login activity, unusual transaction patterns, and potential security incidents in real time.
• Secure data centres: Data is stored in facilities that maintain physical security controls including restricted access, CCTV monitoring, and environmental protections against fire, flood, and other physical threats.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect that your account has been compromised, please notify us immediately via live chat or at [email protected].

The 7e7788 Platform integrates third-party services to deliver certain features, including casino game content, live dealer tables, and payment processing. These third-party providers operate under their own privacy policies in respect of the data they directly collect and process.

Game content providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may collect limited technical data — such as session identifiers and game event logs — as part of delivering their games through the 7e7788 Platform. This data collection is governed by their respective privacy frameworks and is carried out solely for the purpose of game delivery, fairness verification, and technical support.

Payment service providers including bKash, Nagad, Rocket, and Upay handle financial transaction data in accordance with their own privacy policies and applicable financial regulations in Bangladesh. 7e7788 does not have direct control over the data practices of these payment providers once a transaction has been initiated through their respective systems.

7e7788 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made to this Policy, we will take reasonable steps to notify registered players — for example, by displaying a prominent notice on the Platform homepage or by sending a notification to your registered email address.

The updated Policy will be effective from the date indicated in the "Last Updated" notice at the top of this page. Your continued use of the Platform after the effective date of any revision constitutes your acknowledgement of the updated Policy. If you do not agree with a revised Policy, you should stop using the Platform and may request account closure by contacting our support team.

We recommend reviewing this Privacy Policy periodically — particularly before making any significant financial transactions on the Platform — to remain fully informed of how your personal data is being handled.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7e7788 handles your personal data, please contact us through the following channels:

• Email: [email protected] (plain text only — not a clickable link)
• Live Chat: Available directly on the 7e7788 Platform, 24 hours a day, 7 days a week. Average first response time: 2–5 minutes.
• Support Hours: Around the clock, Bangladesh Standard Time (BST, UTC+6).
• Languages: Support is available in English and Bengali.

If you believe that 7e7788 has not handled your personal data in accordance with this Policy or applicable data protection principles, you have the right to raise a formal complaint. To do so, please contact our support team in the first instance. We aim to acknowledge all formal privacy complaints within 48 hours and to resolve them within 21 business days wherever possible.

This Privacy Policy was last reviewed and updated on 1 January 2026. All players are encouraged to review this document before each session to ensure continued awareness of their data rights and our data practices.